refunds & returns

We want to make our customers as happy as possible which is why we made our refunds and returns policy as simple as we can:

  • If you have changed your mind about a product you have purchased from us then you can cancel it at any time prior to shipment.

  • If you would like to return your order within the first 30 days of purchase, please use the form below or call us at 0208 995 6277. Unfortunately, we cannot accept returns once a product has been used and we cannot cover the cost of shipping unless we are at fault.